{"id":66,"date":"2019-12-06T11:08:26","date_gmt":"2019-12-06T11:08:26","guid":{"rendered":"https:\/\/ld-wp73.template-help.com\/wordpress\/prod_26992\/v5\/?page_id=66"},"modified":"2026-09-03T02:23:18","modified_gmt":"2026-09-03T02:23:18","slug":"faqs","status":"publish","type":"page","link":"https:\/\/nwodc.com\/es_MX\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"66\" class=\"elementor elementor-66\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-182b6a5 e-flex e-con-boxed e-con e-parent\" data-id=\"182b6a5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fb0a0ee elementor-widget elementor-widget-html\" data-id=\"fb0a0ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n.nwodc-faq{max-width:980px;margin:0 auto;padding:64px 24px 72px;font-family:Arial,sans-serif;color:#31236f}.nwodc-faq .faq-es{display:none}.nwodc-faq h1{text-align:center;font-size:42px;line-height:1.15;margin:0 0 12px;color:#5925d6}.nwodc-faq .intro{text-align:center;font-size:18px;line-height:1.6;max-width:760px;margin:0 auto 34px;color:#444}.nwodc-faq details{background:#fff;border:2px solid #eee8ff;border-radius:14px;margin:12px 0;box-shadow:0 5px 18px rgba(60,35,120,.07);overflow:hidden}.nwodc-faq summary{cursor:pointer;list-style:none;padding:20px 54px 20px 22px;font-weight:700;font-size:18px;position:relative;color:#3f258c}.nwodc-faq summary::-webkit-details-marker{display:none}.nwodc-faq summary:after{content:'+';position:absolute;right:21px;top:14px;font-size:30px;color:#10a7df}.nwodc-faq details[open] summary:after{content:'\u2013'}.nwodc-faq details p{margin:0;padding:0 22px 22px;font-size:16px;line-height:1.65;color:#444}.nwodc-faq .cta{text-align:center;margin-top:34px;padding:26px;border-radius:16px;background:#f4efff}.nwodc-faq .cta a{display:inline-block;margin:8px 5px 0;padding:13px 22px;border-radius:25px;background:#5b27d5;color:#fff;text-decoration:none;font-weight:700}.nwodc-faq .cta a.call{background:#10a7df}@media(max-width:767px){.nwodc-faq{padding:42px 16px 52px}.nwodc-faq h1{font-size:32px}.nwodc-faq summary{font-size:16px;padding:17px 48px 17px 17px}.nwodc-faq details p{padding:0 17px 18px}}\nhtml[lang^='es'] .nwodc-faq .faq-en{display:none}html[lang^='es'] .nwodc-faq .faq-es{display:block}\n<\/style>\n<section class=\"nwodc-faq\" aria-label=\"Frequently asked questions\">\n<div class=\"faq-en\">\n<h1>Frequently Asked Questions<\/h1><p class=\"intro\">Helpful answers about childcare, enrollment, schedules, tours, and family support at New World of Discovery in Concord, California.<\/p>\n<details><summary>What ages do you care for?<\/summary><p>NWODC provides care and early learning programs for infants, toddlers, and preschool-age children. Program placement depends on each child\u2019s age, development, and current availability.<\/p><\/details>\n<details><summary>What are your hours?<\/summary><p>We are open Monday through Friday from 6:45 AM to 6:00 PM. Contact us to discuss the schedule that best fits your family\u2019s needs.<\/p><\/details>\n<details><summary>Are you currently enrolling?<\/summary><p>Yes, enrollment inquiries are welcome. Openings can change by age group, so please check availability or call us at (925) 752-2160 for current information.<\/p><\/details>\n<details><summary>Can I schedule a tour?<\/summary><p>Yes. We offer free tours so families can meet our team, see the childcare environment, and ask questions before enrolling.<\/p><\/details>\n<details><summary>Do you accept childcare subsidies?<\/summary><p>Yes, childcare subsidies are accepted. We can discuss the enrollment process and the information your subsidy agency may require.<\/p><\/details>\n<details><summary>Is there a registration fee or sibling discount?<\/summary><p>NWODC does not charge a registration fee, and a sibling discount is available. Contact us for current enrollment details.<\/p><\/details>\n<details><summary>Do you offer bilingual care?<\/summary><p>Yes. We speak English and Spanish and welcome bilingual families. Children can learn and communicate in a nurturing, inclusive environment.<\/p><\/details>\n<details><summary>What documents are required for enrollment?<\/summary><p>Families must complete the required California childcare enrollment forms and provide applicable health and immunization records before care begins. We will explain the documents needed during the enrollment process.<\/p><\/details>\n<details><summary>How do you handle illness and safety?<\/summary><p>Children are supervised by qualified staff, and NWODC follows health, sanitation, emergency, authorized pick-up, and illness-exclusion procedures. Please review our policy pages or contact us with specific questions.<\/p><\/details>\n<details><summary>Do you offer full-time or part-time care?<\/summary><p>Scheduling options depend on the child\u2019s age, the family\u2019s needs, and program availability. Speak with our team to discuss the best available option.<\/p><\/details>\n<details><summary>Can you accommodate allergies or special needs?<\/summary><p>Please tell us about allergies, medical instructions, developmental needs, or requested accommodations before enrollment. We will review the information with your family and discuss what can be safely supported.<\/p><\/details>\n<div class=\"cta\"><strong>Still have questions?<\/strong><br>Our team is happy to help.<br><a href=\"\/contacts\/\">Contact NWODC<\/a><a class=\"call\" href=\"tel:+19257522160\">Call (925) 752-2160<\/a><\/div>\n<\/div>\n<div class=\"faq-es\" lang=\"es\">\n<h1>Preguntas frecuentes<\/h1><p class=\"intro\">Respuestas \u00fatiles sobre cuidado infantil, inscripci\u00f3n, horarios, tours y apoyo para familias en New World of Discovery de Concord, California.<\/p>\n<details><summary>\u00bfQu\u00e9 edades reciben?<\/summary><p>NWODC ofrece cuidado y aprendizaje temprano para beb\u00e9s, ni\u00f1os peque\u00f1os y ni\u00f1os de edad preescolar. La asignaci\u00f3n del programa depende de la edad, el desarrollo y los cupos disponibles.<\/p><\/details>\n<details><summary>\u00bfCu\u00e1l es el horario?<\/summary><p>Estamos abiertos de lunes a viernes, de 6:45 AM a 6:00 PM. Comun\u00edquese con nosotros para conversar sobre el horario que mejor se adapte a su familia.<\/p><\/details>\n<details><summary>\u00bfEst\u00e1n aceptando inscripciones?<\/summary><p>S\u00ed, recibimos consultas de inscripci\u00f3n. Los cupos cambian seg\u00fan el grupo de edad; consulte disponibilidad o llame al (925) 752-2160 para obtener informaci\u00f3n actual.<\/p><\/details>\n<details><summary>\u00bfPuedo programar un tour?<\/summary><p>S\u00ed. Ofrecemos tours gratuitos para que las familias conozcan al equipo, visiten el ambiente de cuidado infantil y hagan preguntas antes de inscribirse.<\/p><\/details>\n<details><summary>\u00bfAceptan subsidios de cuidado infantil?<\/summary><p>S\u00ed, aceptamos subsidios de cuidado infantil. Podemos explicarle el proceso de inscripci\u00f3n y la informaci\u00f3n que puede solicitar la agencia de subsidios.<\/p><\/details>\n<details><summary>\u00bfCobran inscripci\u00f3n u ofrecen descuento para hermanos?<\/summary><p>NWODC no cobra cuota de inscripci\u00f3n y ofrece descuento para hermanos. Comun\u00edquese con nosotros para conocer los detalles actuales.<\/p><\/details>\n<details><summary>\u00bfOfrecen cuidado biling\u00fce?<\/summary><p>S\u00ed. Hablamos ingl\u00e9s y espa\u00f1ol y recibimos con gusto a familias biling\u00fces. Los ni\u00f1os pueden aprender y comunicarse en un ambiente acogedor e inclusivo.<\/p><\/details>\n<details><summary>\u00bfQu\u00e9 documentos se necesitan para la inscripci\u00f3n?<\/summary><p>Las familias deben completar los formularios de inscripci\u00f3n de cuidado infantil de California y proporcionar los registros de salud y vacunaci\u00f3n correspondientes antes de comenzar. Le explicaremos los documentos necesarios durante el proceso.<\/p><\/details>\n<details><summary>\u00bfC\u00f3mo manejan las enfermedades y la seguridad?<\/summary><p>Los ni\u00f1os son supervisados por personal cualificado. NWODC sigue procedimientos de salud, higiene, emergencias, recogida autorizada y exclusi\u00f3n por enfermedad. Consulte nuestras pol\u00edticas o cont\u00e1ctenos si tiene preguntas espec\u00edficas.<\/p><\/details>\n<details><summary>\u00bfOfrecen cuidado de tiempo completo o parcial?<\/summary><p>Las opciones de horario dependen de la edad del ni\u00f1o, las necesidades familiares y la disponibilidad del programa. Hable con nuestro equipo para conocer la mejor opci\u00f3n disponible.<\/p><\/details>\n<details><summary>\u00bfPueden atender alergias o necesidades especiales?<\/summary><p>Inf\u00f3rmenos antes de la inscripci\u00f3n sobre alergias, indicaciones m\u00e9dicas, necesidades del desarrollo o adaptaciones solicitadas. Revisaremos la informaci\u00f3n con su familia y conversaremos sobre lo que podemos atender de manera segura.<\/p><\/details>\n<div class=\"cta\"><strong>\u00bfTodav\u00eda tiene preguntas?<\/strong><br>Nuestro equipo est\u00e1 listo para ayudarle.<br><a href=\"\/es_MX\/contacts\/\">Contactar a NWODC<\/a><a class=\"call\" href=\"tel:+19257522160\">Llamar al (925) 752-2160<\/a><\/div>\n<\/div><\/section>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Helpful answers about childcare, enrollment, schedules, tours, and family support at New World of Discovery in Concord, California. What ages do you care for? NWODC provides care and early learning programs for infants, toddlers, and preschool-age children. Program placement depends on each child\u2019s age, development, and current availability. What are your hours? 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